In September 2019, the Wrightington, Wigan and Leigh NHS trust admitted that a serious data breach had occurred at Wigan hospital involving thousands of patients medical records. Wigan hospital admitted that patients personal information was accessed multiple times by an employee who had no legitimate right or reason to do so. The Information Commissioners Office (ICO) has now launched a criminal investigation.
The personal details accessed is thought to include blood results, medication, information about specific patient care, and copies of hospital and doctors letters.
Paul Howard, company secretary and data protection officer for Wigan Hospital said: “Wrightington, Wigan and Leigh NHS Foundation Trust take data protection and patient confidentiality very seriously.
“My role as data protection officer is to monitor the organisation’s compliance with data protection legislation and to be available to individuals who wish to exercise any of their rights under the legislation.
“We have written to the families concerned and have offered our sincere apologies on this matter. We have also reported the incident to the Information Commissioner’s Office.
How do I know if my data has been breached by Wigan Hospital?
Wrightington, Wigan and Leigh NHS trust has confirmed it has written to the patients involved. You should therefore have received a letter from them confirming that your details may have been accessed in this breach.
Who are we?
Fletchers Data Claims is a legal service provided by Fletchers Solicitors, a Top 100 UK Law Firm with over 30 years experience of fighting for consumer rights. If you have been the victim of a data breach then you may be entitled to claim for compensation for any losses or damage caused, as well as the distress that the incident has caused. The Fletchers Data Claims service is there to represent your interests and help you claim back the compensation you are entitled to either through an individual claim against the organisation that breached your data or in some cases, through representing you and others are part of a large group action (often called a ‘class action’).
How do I claim?
If your data was part of the Wigan Hospital data breach then you may be entitled to compensation for the distress caused by the breach. Even if you are lucky and the breach did not result in any specific loss or damage, you are still rightly entitled by law to claim compensation for the distress caused by the incident. It is important that organisations like Wigan Hospital treat your data lawfully and with care and respect, and are held to account when they fail to do so. Medical records contain some of the most sensitive data imaginable and it can be hugely distressing to know that this sensitive and personal information has been leaked.
In most cases of claim for distress following a data breach, the minimum level of damages to be sought at a settlement stands between £750 to £1,000, but with any data breach the value could be much higher depending on the circumstances and effects of the breach. Breaches such as this involving medical records is often much higher.
If the breach has caused you specific losses and damages or was particularly sensitive in nature then the amount of compensation could be significantly higher. This is why it is important to contact a knowledgeable legal team like us to ensure that your case is properly assessed and the right amount of compensation is awarded.
All advice provided is free of charge and if we take your case on, we always work on a no win-no fee basis. That means if your claim following a data breach is not successful, you will not be charged a penny.