Fletchers Data Claims
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Watford Community Housing

Watford Community Housing

A recent data breach from Watford Community Housing has left thousands of individuals at risk of data fraud. The housing association sent an email out to a mailing list of several thousand that contained the personal information of 3,545 residents. The email was intended to inform their customers of measures taken by the trust in relation to the Covid-19 crisis. However, the email also contained a spreadsheet of confidential data relating to their three-thousand-plus residents.

The data breach included the following information:

  • Name
  • Address
  • Date of birth
  • Email address
  • Gender
  • Ethnicity
  • Religion
  • Disability status
  • Rent
  • Housing benefit number

This puts residents of Watford Community Housing in a stressful and uncertain situation, as they now have no idea who holds their personal information, and how this might be misused for data fraud.

How do I know if my data has been breached by Watford Community Housing?

A spokesperson for the trust has confirmed that all recipients have since been contacted via a follow-up email. This email apologised for the breach and requested that residents delete the previous email as quickly as possible.

The spokesperson further stated: “We are aware that an email was sent out which contained personal information about some of our customers. We will now be urgently contacting those affected in order to ensure that they are protected as far as possible and we are taking advice about what other steps we may need to take in this situation, including engagement with the Information Commissioner’s Office.

Watford Community Housing has also confirmed that the incident has been reported to the Information Commissioner’s Office and the Regulator of Social Housing. The association will monitor the situation closely and update the affected individuals with developments and next steps.

Who are we?

Fletchers Data Claims is a legal service provided by Fletchers Solicitors, a Top 100 UK Law Firm with over 30 years experience of fighting for consumer rights. If you have been the victim of a data breach then you may be entitled to claim for compensation for any losses or damage caused, as well as the distress that the incident has caused. The Fletchers Data Claims service is there to represent your interests and help you claim back the compensation you are entitled to either through an individual claim against the organisation that breached your data or in some cases, through representing you and others are part of a large group action (often called a ‘class action’).

How do I claim?

If your data was part of the Watford Community Housing data breach then you may be entitled to compensation for the distress caused. Even if you are lucky and the breach did not result in any specific loss or damage, you are still rightly entitled by law to claim compensation for the distress caused by the incident. It is important that organisations like Watford Community Housing treat your data lawfully and with care and respect, and are held to account when they fail to do so. Personal data such as this is very sensitive, and it can be hugely distressing to know that this personal information has been leaked.

In most cases of claim for distress following a data breach, the minimum level of damages to be sought at a settlement stands between £750 to £1,000, but with any data breach the value could be much higher depending on the circumstances and effects of the breach.

If the breach has caused you specific losses and damages or was particularly sensitive in nature then the amount of compensation could be significantly higher. This is why it is important to contact a knowledgeable legal team like us to ensure that your case is properly assessed and the right amount of compensation is awarded.

All initial advice provided is free of charge and if we take your case on, we always work on a no win-no fee basis. That means if your claim following a data breach is not successful, you will not be charged a penny.