A data security incident at Accident Exchange Limited means that sensitive data, which could contain medical information, has been accessed by a third party. It is unclear how the incident occurred, and the notification of the breach does not specifically suggest that it was cyber-attack, but that a third-party company, not an employee, has somehow gained access to customer information. Police are investigating the incident, so we will be able to update this page as and when new information reaches us.
Due to the nature of the business, we know that those affected are likely to have been involved in an accident. Any compensation or those affected would also take into account the distress caused by the lack of clarity in customer communications, as Accident Exchange have referenced only that the data has not been taken for identity theft reasons, and that customers should be aware of calls regarding personal injury claims.
How do I know if my data has been breached by Accident Exchange Limited?
Accident Exchange Limited has updated customers of the nature of the breach via email. The email mentions that data has not been taken for identity theft reasons. It also advises customers to be aware of calls regarding personal injury claims.
Who are we?
Fletchers Data Claims is a legal service provided by Fletchers Solicitors, a Top 100 UK Law Firm with over 30 years experience of fighting for consumer rights. If you have been the victim of a data breach then you may be entitled to claim for compensation for any losses or damage caused, as well as the distress that the incident has caused. The Fletchers Data Claims service is there to represent your interests and help you claim back the compensation you are entitled to either through an individual claim against the organisation that breached your data or in some cases, through representing you and others are part of a large group action (often called a ‘class action’).
How do I claim?
If your data was part of the Accident Exchange Limited breach then you may be entitled to compensation for the distress caused. Even if you are lucky and the breach did not result in any specific loss or damage, you are still rightly entitled by law to claim compensation for the distress caused by the incident. It is important that businesses treat your data lawfully and with care and respect, and are held to account when they fail to do so.
All advice provided is free of charge and if we take your case on, we always work on a no win-no fee basis. That means if your claim following a data breach is not successful, you will not be charged a penny.